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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
I’ve always like the range of furniture Futon Company offers, always innovative, modern and clean lines. The instructions are clear and easy to follow. I’d recommend everyone to have a look at their website.
30 April 2025
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
Brilliant service at St Giles St Norwich branch of Futon.
Always very helpful and friendly.
Great choice of beautifully designed well made products.
Good sale prices.
15 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
I am very pleased with the side table I ordered - it is just what I needed beside the sofa.i am delighted with the quality. Delivery was quick and I was able to assemble the table fairly easily. There was no tracking however or updated delivery communication and the parcel was left outside my door.
10 April 2025
Another super comfortable futon from you! It's the 3rd futon we've had from you in 25 yrs. The delivery was after the scheduled time, but that's no big deal for me.
7 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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