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Futon Company
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Excellent
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What our customers are saying
Super products and very friendly staff at Swiss Cottage with convenient pick up options for cars at back of store. Thanks so much for helping and making my shopping experience memorable and positive.
3 June 2026
Customer service excellent and really helpful. Needed a small replacement part for a secondhand futon and it was no problem. Plus bought new covers which are really lovely colour and make the futon like new.
27 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
From the shop experience to the delivery of my bed settee, the process has been first class
I absolutely love the new addition to our home, the sofa is really well made and comfortable to sit (lounge) on and although I haven’t used it yet as a bed , when laid out it seems really sturdy and very comfortable...
25 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
High quality furniture and a good price. I have purchased a number of products and I have never been disappointed. Excellent all round service including their delivery service.
24 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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