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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Really helpful staff who took a lot of trouble to go down stairs and find a sample to show me
I was able to make a decision as a direct result of his help and was not what I expected to be choosing when I entered the shop.
Visiting the shop is so much better than ordering directly on line!
10 August 2025
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
Friendly, efficient and professional staff at the Exeter store who provided very helpful advice and excellent service.
Smooth ordering procedure and prompt delivery on the expected day with the possibility to pick up from the store when it suited me.
Very good quality, well-made furniture. I am delighted...
30 July 2025
Helpful staff in the Tottenham Court Road branch - obrigado Celso. Useful advice, about products, options and specs. No hard sell. Delivery went smoothly, as scheduled. Highly recommended.
24 July 2025
Good quality stuff had a bit of a problem with part of the delivery. Not helped by us being a way when they tried to deliver the missing bit. But we got there.
22 July 2025
I have visited Futon store in Guildford a number of times recently and made a purchase. The staff are very helpful and Rosie has been very kind and helpful recently when I have been deciding what worked best for me. I will continue to visit as I like the products and you have very good staff. Many thanks...
18 July 2025
Very helpful in the shop and if I had read the instructions properly easy to put together. It is heavy and I would suggest two people but I did it alone and I’m a 67 year old woman 5ft 2 and 9.5stone.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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