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Futon Company
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Excellent
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What our customers are saying
Lovely shop with wonderful products at a sensible price for spaciously-challenged homes.
Delivery was painless and quick and all at a very good postage price.
4 December 2025
Great quality, speedy delivery, fantastic packaging - I will keep ordering furniture from you. Thank you for my beautiful new coffee table and plant stand!
26 November 2025
Great service. The staff in Preston Street in Brighton were great ane a real help. Kept me informed of my order and very helpful on the day of pick up from the shop. The product was easy to build and i was really impressed with the quality of materials used and workmanship. Highly recommend.
18 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Solid, very good quality storage stool.
This is the first time I have bought anything from the Futon company and i'm happy with the item (Bay Storage Stool). Much better quality that other products at a similar price.
7 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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