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Futon Company
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Excellent
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What our customers are saying
Online ordering was easy and the products are great quality and stylish. All the items were perfect for what I needed.
I chose to collect rather than deliver as I thought the delivery prices were incredibly high for the items that I was ordering.
Gary in the Cambridge store was great. Extremely helpful....
8 August 2025
Dining room console table and bench.
It was easy to order from the shop and collect on a day of our choosing
Great quality and easy to put together with concise instructions.
28 July 2025
I needed a sofa bed that I could get in my cellar and the Futon pagoda was perfect. The sofa was easy to put together but you do need two people. Very happy with how it looks and the sales person in the Muswell Hill shop was very helpful.
25 July 2025
Lovely folding mattress , excellent design features such as the Velcro tabs and such nice material! Well made and sturdy design. I haven’t tested it yet but it looks and feels comfortable. Could double up as extra seating like a pouffe!
24 July 2025
Good quality stuff had a bit of a problem with part of the delivery. Not helped by us being a way when they tried to deliver the missing bit. But we got there.
22 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Was given useful advice on choosing my futon by the very helpful person in Edinburgh branch. Futon arrived well within the expected timescale of up to 3 weeks and is lovely. A great quality item already been tested and enjoyed.Would highly recommend as a single futon bed .
9 July 2025
I’ve bought a new mattress with the Futon Company just before going on holiday. They’ve agreed to hold it for me for a couple of weeks and were great about arranging delivery and the pick-up of my old mattress. I was kept informed of the delivery time throughout , and I found the process easy and...
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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