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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
The staff at the Guildford shop went above and beyond to find me what I needed. Much better than an online experience.
I really like the range of products they have and could have dropped a bomb in there, but just kept o my needs. Good quality products, Great designs, a bit different than the big flat...
29 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
Great experience : customer-friendly, helpful & knowledgeable staff. Product variety & regular updates / additional versi9ns of product-lines.
Company doing well : largely stuck to Brand'' theme" & designs over the years but with "new twists" added regularly. Consistent product quality & affordable...
9 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Futon has a great customer service and the product, the sofa bed, is top according to our guests! The staff in Muswell Hill was very helpful, friendly and arranged for the prompt delivery ????????????????
6 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
I have bought two items from Futon; a futon sofa bed and a lamp. I love both of them! The sofa bed looks fabulous, is really comfortable, and fits so well with the rest of my furniture. The staff in both the Plymouth and Guildford branches were so helpful in demonstrating how the sofa went into a bed...
20 September 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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