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Futon Company
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Excellent
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What our customers are saying
We went to the shop today with an intention to buy a sofa bed. Joe their member of staff was excellent in explaining and demonstrating the sofa bed we liked. He really helped us with all of our questions and showed good knowledge about their furniture. We really like their simple yet tasteful furniture...
22 June 2025
The item arrived on time and was very well packaged.It was generally simple to put together,but some screws did not line up easily.The oak finish is of great quality.
Lovely table to sit with laptop or do art with small easel.
11 June 2025
You provide quality products that are easy to view online and easy to purchase.
Furthermore, my experience is that your staff are very friendly and helpful.
7 June 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Unexpected find of great little watering cans of a sensible small size which i will use at school and for nature club. They are proper watering cans, good quality and attractive, in natural colours, and a very good price :) Would also make an attractive planter/cache pot.
23 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Shopped again recently in Futon shop on Lothian Rd. Edinburgh. Anna was very helpful and courteous. Ordered 6 coloured coffee glasses ( 3 glasses in two different colours ) Not in stock in store but delivered to home quite soon after purchase. Well packed and no damage.
10 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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