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Futon Company
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Excellent
Most Popular
What our customers are saying
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
I am over the moon with my little stash of purchases! Massively impressed with the quality of materials, designs and the range of products. Making up the shelving units was easy with just a screwdriver needed. I initially bought online and the order was ready to collect next day. I’ve since been back...
14 May 2026
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Long wait between order and collection but on collection I have found the products to be well but simply packaged, easy to assemble and sturdy pieces of furniture. Simple and practical
14 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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