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Futon Company
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What our customers are saying
Roman at the Solihull branch is absolutely patient, respectful, and provides excellent customer care. His communication is brilliant, and he truly makes the shopping experience delightful. Thank you, Roman, for your outstanding service!
27 October 2025
So pleased. Assembly instructions a bit challenging for us, although our son managed the second one without any problem. Very quick delivery and the shop so helpful.
16 October 2025
My experience was extremely good. The floor lamp reflects the features observed in the online photos. It is nice and minimalistic as I was looking for.
10 October 2025
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
The staff are so friendly and help you with whatever you need. They are always there to advise and help and Adam is a particular favourite and greets you with the most amazing smile!!! Would defo recommend
4 October 2025
The gentleman who I picked the item up from was friendly , welcoming and helpful. I bought three other stock clearance items from the shop. My flat is now filled with futon shop items as I find them well built, good looking and great value.
26 September 2025
Customer service was fabulous. I order my small tables with the understanding they would a wee while. On check on delivery, futon were great and responded quickly and kept me up to date. The tables arrived, were assembled and put in place. What’s not to like. Fantastic
21 September 2025
Very pleased with the two sets of white drawers we ordered for our bathrooms and the kitchen pine table and stools Pleasant staff in the Solihull branch and kept up to date with delivery times Great quality and good price
19 September 2025
Needing furniture to fit a small space, I recently bought several items from Futon, and my experience in each case was flawless. The website was easy to navigate, the dimensions of the items I needed were clearly stated as was the time and skill required to build them. The goods arrived quickly, in...
17 September 2025
It's nice to go into a shop and have a discussion about the things that I am interested in buying and the people in Cambridge are very friendly and helpful. It's easy to make mistakes when buying online.
14 September 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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