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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Brilliant bed, solid, sturdy, smells nice (of fresh wood). And the combination with tatami mats is just to die for! This is so so comfortable. Couldn't be happier!
1 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
I have ordered a range of products from the futon company from a standing desk, shoes tidy, tv stand to a clothes stand and soft furnishings. They are stylish well made and reasonably priced. Efficient service. I will definitely order again.
1 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Gorgeous round table. Perfect size for my conservatory and good quality oak. Looks brilliant and very practical. So many dining tables are huge but this one is perfect for one or two people and would still seat 4 if necessary. Very easy to put together and delivered promptly
30 April 2025
The Futon is good looking and comfortable
The customer service was very helpful
The Futon was delivered on time and was easy to assemble
We would do business with the Futon company again
28 April 2025
The shop in Norwich is lovely and when looking at the window display you get drawn in like a magnet. Really friendly shop assistants and generally very welcoming. There are so many nice things for the home at very competitive prices. I highly recommend as I keep going back.
23 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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