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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
We ordered a Futon and were very impressed with the quality of the product. Would highly recommend. Communication was clear, delivery was great also.
17 November 2025
Was searching for a wallmirror with small shelf within frame. Futon company had a great one in wood at a brilliant price. Collected from a nearby Futon shop. It was full of such amazing and creative pieces. Definitely going back for another look. The item is well made and looks great insitu.
16 November 2025
Great experience : customer-friendly, helpful & knowledgeable staff. Product variety & regular updates / additional versi9ns of product-lines.
Company doing well : largely stuck to Brand'' theme" & designs over the years but with "new twists" added regularly. Consistent product quality & affordable...
9 November 2025
Very comfy futons, worth getting the upgraded versions. Easy to assemble (even 1 person can do it), easy to transform into beds and back to futons. Friendly and knowledgeable staff in Guildford store.
9 November 2025
Solid, very good quality storage stool.
This is the first time I have bought anything from the Futon company and i'm happy with the item (Bay Storage Stool). Much better quality that other products at a similar price.
7 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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