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Futon Company
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Excellent
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What our customers are saying
We have very sepcific requirement for our bed, we want a lower bed, no head or end board, with storage room underneath, also we don't like soft mattress. And Futon Company has provided the perfect solution for us, the bed is in such a good quality, very solid, and it's super easy to put together, everything...
28 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Have received most helpful advice at your Oxford shop from Justina and colleagues. Purchased a day bed, ordering efficient, delivered promptly and helpfully (happily took package upstairs), very happy indeed with the daybed (though would have been easier to put together if I had read the instructions...
20 November 2025
We ordered a Futon and were very impressed with the quality of the product. Would highly recommend. Communication was clear, delivery was great also.
17 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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