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Futon Company
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Excellent
Most Popular
What our customers are saying
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
Very helpful staff in every way on the phone and in person, simple payment and collect with a member of staff even helping me to get my purchase to my car in the rain!
20 November 2025
Great service. The staff in Preston Street in Brighton were great ane a real help. Kept me informed of my order and very helpful on the day of pick up from the shop. The product was easy to build and i was really impressed with the quality of materials used and workmanship. Highly recommend.
18 November 2025
I purchased my Futon from the Futon shop in Guildford. I found the assistant very helpful and I was able to find the right futon for me with her guidance and knowledge. The Futon didn't take long to arrive and the quality is superb
18 November 2025
Very comfy futons, worth getting the upgraded versions. Easy to assemble (even 1 person can do it), easy to transform into beds and back to futons. Friendly and knowledgeable staff in Guildford store.
9 November 2025
We love our futon bed which is sturdy and strong. The elm finish looks beautiful.
The customer service we received from Ian was outstanding and he made sure we were happy with every part of the product & delivery.
We love the Futon Company’s quality products & will shop with them again. 5 STARS ⭐️...
7 November 2025
I made my purchase at the Futon shop in Tottenham Court Road, where Antonio served me. I was very impressed with him in terms of how thorough he was when explaining the product choices that are available. He pretty much told me everything I needed to know about the product I was looking at. Also, the...
5 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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