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Futon Company
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Excellent
Most Popular
What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
I can finaly have a deep sleep, nice even and hard enough surface.
Before it was a fight to hew few hours per night, now i need to turn off the alarm. No back or neck pains.
Great product for fair price.
28 November 2025
Very helpful staff in every way on the phone and in person, simple payment and collect with a member of staff even helping me to get my purchase to my car in the rain!
20 November 2025
I purchased my Futon from the Futon shop in Guildford. I found the assistant very helpful and I was able to find the right futon for me with her guidance and knowledge. The Futon didn't take long to arrive and the quality is superb
18 November 2025
Very comfy futons, worth getting the upgraded versions. Easy to assemble (even 1 person can do it), easy to transform into beds and back to futons. Friendly and knowledgeable staff in Guildford store.
9 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
A friendly team answering any queries satisfactorily without undue sales pitches. Everything arrived as promised, on time and the after care was exceptional.
1 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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