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Futon Company
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What our customers are saying
The futon shop staff in Exeter were amazing, very helpful and delivered excellent customer service and support when I bought my bed. In fact every time I go in always the same high quality service when browsing or buying!
15 June 2025
The delivery men were polite and efficient, and we are delighted with our Snuggler daybed: relatively easy to assemble, sturdy and very comfortable. Oslo blue a great colour too.
What's not to like?
12 June 2025
We went to the Sheffield branch so we could try the sofas before purchasing. Vivienne was very helpful and informed us if all the information we needed. We went home and made our order. Delivery was great apart from being very early. We were still in bed. I think it would have been good to get a call...
12 June 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
Love my mirror key box and mirror jewellery box. Great to be able to see all my jewellery in one place - I am now wearing different jewellery everyday ????
17 May 2025
Easy to make and a great end product.
Solid frame and good quality cover fabric on this comfy sofa bed.
Clear instructions made this a straightforward job for a small middle aged woman! The hardest part was getting the cover on the mattress!
12 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
Fantastic sales assistant, Tess, in the Solihull shop, really helpful. Great delivery, fantasic product that was easy to assemble. Beautifully made. 5*
8 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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