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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Very helpful staff in Ringwood store … given plenty of information and opportunities to try out the various designs of futon. The whole experience was hassle free and we are very pleased with our futon/sofabed in our self contained holiday let.
2 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Lovely small tables, look well made. Solid wood and quite heavy. Well packed.
It was easy to change the delivery date with the delivery company and tables arrived on the correct day.
19 November 2025
We ordered a Futon and were very impressed with the quality of the product. Would highly recommend. Communication was clear, delivery was great also.
17 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Ordered on line which was very straight forward. The delivery was quick and securely wrapped . Delighted with the step up stool very neat and ticks away in a corner but very helpful for those higher kitchen shelves .
5 October 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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