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Futon Company
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Excellent
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What our customers are saying
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
Went to visit Edinburgh on Saturday, what a very interesting shop! Lovely gifts and very elegant products. I was served by Hayden who kindly gift wrapped my purchase and put in a lovely bag. What a lovely tranquil shopping experience.
21 March 2026
Bamboo dining table and chairs are of excellent quality.
Delivered safely by the Courier of an overnight delivery service. This is the fourth purchase recently from the Futon Company in the last few months. Always good quality furniture and always a good delivery service, Thankyou
18 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
I was very satisfied with the help from staff in the Brighton office. They helped by sending photos of the different colours for futon covers.
I’m very pleased with our two seater sofa bed. We have found the futon a bit hard,even though we had the relaxed version,and are considering getting some kind...
13 March 2026
We’re very satisfied with our purchase. We opted to have it delivered and found the detailed communication between us and the delivery company really helpful.
12 March 2026
I was informed of the product arrival. I had a good four days to collect from store. Very helpful woman behind till and advice giver around shop. Shop is like an Aladdin’s cave of lovely products.
12 March 2026
What I valued most with Futon Company was their customer service. I wanted to schedule a delivery as close as possible to another delivery and they were willing and able to try & accommodate that. The desk is also exactly as expected and good value for money.
26 February 2026
Item delivered within timescale. Unfortunately there were chips on some of the parts. Contacted Futon and they replied immediately advising they would send replacement parts. Futon now assembled and very happy with this and customer service
22 February 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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