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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
Great customer service and delivery.
Like the design, material as well the practical side: the table does not occupy lot of space, but can be extended to 170cm and accommodate up to eight people. Not heavy to move around.
26 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
I purchased several pieces of furniture recently from the store on Tottenham Court Road and I couldn't be more appreciative of their help and excellent customer service. Highly recommend that branch and the pieces of furniture are wonderful. Thank you!
16 April 2026
The girls at the Plymouth branch are really helpful and friendly. The table, bookshelves and futon we have purchased over the past two years are very good quality and very reasonably priced. Very impressed overall.
12 April 2026
The website is easy to use . More importantly the quality of the product is excellent. The packaging is very good with no damage to the sofa bed at all . The only downside, was the delivery company used , who delivered the sofa bed at 6.15 am on Easter Sunday ! The men were helpful and pleasant, but...
12 April 2026
Very happy with my experience with the Futon company. Now ordered 4 items and quality is fantastic with straightforward assembly. Quick delivery and great communication. Would highly recommend!
10 April 2026
Great products and service.
Easy to assemble. Packaging recyclable.
After a few months of using still looking as good as new. Great way to fit out a wardrobe.
25 February 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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