Futon Company

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What our customers are saying

Jodie in the Norwich shop offered that perfect balance between giving help and giving space for me to consider my purchase. She communicated brilliantly and created solutions when I was unsure how to proceed at one point. We are so pleased with the sofa and absolutely value the outstanding customer...
11 June 2026
Ordered items were ready for collection when we came to collect them. They were easy to assemble. Description of items were accurate and fit with decor.
11 June 2026
Fantastic delivery, both time and assistance. Bed is absolutely brilliant; the most comfortable piece of furniture I've ever had. I CAN FINALLY SLEEP PROPERLY.
28 May 2026
Always dazzled by the quality and elegance of Futon company furniture. Hard to look anywhere else now that I know they're there! Easy to assemble, hard wearing, thoughtfully made and beautiful with excellent service and delivery.
26 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
I collected in the shop a small side table. The shop assistant was very helpful and nice. The side table itself was easy to assemble and I am very happy with the table.
11 May 2026
Exeter branch: Brilliant service. Aimee in particular was SO patient with me changing my mind (a few times!). She is a credit to the company. Product wise, such a wide variety of choice and excellent quality.
7 May 2026
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Ordered online. Prompt responses. Updated delivery information. Kept in the picture. Polite driver. Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
Saw the stool in store in York. Ordered on line with no difficulty and arrived swiftly. Nice step stool. Very stable. Ideal for reaching the back of the top shelf.
24 April 2026