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Futon Company
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What our customers are saying
I was in Edinburgh on Monday getting few small bits. The store was very beautiful and well stocked up of wonderful ideas.
I received fantastic service from Hayden who was very helpful.
I’m happy with my purchase and will go back!
Scottish Borders
28 July 2025
High quality sofa bed, looks great. Easy to put together, good instructions. Used as bed once, very comfortable sleep. Extremely good service, kept informed of delivery details, swift and informative. I'm very happy and pleased with purchase.
28 July 2025
Dining room console table and bench.
It was easy to order from the shop and collect on a day of our choosing
Great quality and easy to put together with concise instructions.
28 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Mirage king size bed frame is excellent quality.
Assembly was easy because all parts of the frame and all supporting struts were strong and so perfectly aligned.
We were able to purchase the bed frame while on a discounted offer.
Deep Sleep reversible mattress might seem quite expensive but it is...
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Customer service in your Solihull branch was fantastic. Ordered items, arrived when they said. Everyone so pleased with their items. (Wish I knew her name - )
8 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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