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Delivery
CHRISTMAS DELIVERY
See below our order deadlines for guaranteed pre-Christmas delivery.
Please note that dates do not apply to items which are out of stock.
UK Home delivery - in time for Christmas
| Order type | Order placing deadline, midnight |
|---|---|
| Small and medium deliveries (via APC) | Tuesday, 16th December |
Small and medium deliveries
Those orders that carry a £3.50, £12.50 or £24 delivery charge will be delivered direct to you via APC. Delivery for these items will be within 3-5 working days.
Please note: Surcharges may apply to certain postcode areas. Please use the postcode checker below.
When your order is despatched you will receive an email/text with APC tracking details. You can rearrange the delivery date by contacting APC if needed. A signature will be required.
We can deliver to most of Great Britain, please check your postcode below to see the available delivery options in your area for small/medium parcel deliveries. We are unable to despatch to Northern Ireland or Republic of Ireland.
24/7 InPost Locker | Pick-Up Points
For many smaller items delivery can be fulfilled using InPost lockers.
Items will normally be delivered to the locker within 3-5 working days.
InPost will send you an email and a text with your collection code. If you have the InPost app, you can track the progress of your parcel, and your collection code will pop up on the app when it’s available at your chosen location.
Orders are held at the collection point for 3 days from the day they arrive before being returned to Futon Company. You will receive SMS reminders from InPost before the parcel is returned.
Find your nearest InPost collection point here.
Store Collection
CHRISTMAS COLLECTION
See below our order deadlines for guaranteed pre-Christmas collection.
Please note that dates do not apply to items which are out of stock.
Click & Collect - in time for Christmas
| Collection Shop | Order placing deadline, midnight |
|---|---|
| Guildford, Brighton, Tunbridge Wells, York | Wednesday, 10th December |
| Chester, Plymouth | Thursday, 11th December |
| Bristol, Kingston, Norwich, Sheffield, Solihull, Exeter, Leeds, Ringwood, Manchester | Tuesday, 16th December |
| Cambridge, Edinburgh, Finchley, Muswell Hill, Oxford, Tottenham Court Road | Sunday, 14th December |
| Battersea, Chiswick, East Sheen | Monday, 15th December |
Find your nearest shop
You entered the wrong postcode.
Battersea Shop
100 Battersea Rise, London, SW11 1EJ
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Brighton Shop
51 - 52 Preston Street, Brighton, BN1 2HP
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Bristol Shop
41 Park Street, Bristol, BS1 5NL
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Cambridge Shop
18 Regent Street, Cambridge, CB2 1DB
Collect on 19/12/2025
Mon: 9am - 5pm
Tue: 9am - 5pm
Wed: 9am - 5pm
Thu: 9am - 5pm
Fri: 9am - 5pm
Sat: 9am - 6pm
Sun: 10am - 5pm
Chester Shop
Unit 1A Sumner House, Delemere Street, Chester, CH1 4DS
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Chiswick Shop
102 Chiswick High Road, Greater London, W4 1SH
Collect on 19/12/2025
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
East Sheen Shop
487-493 Upper Richmond Road, London, SW14 7PU
Collect on 19/12/2025
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Edinburgh Shop
140 Lothian Road, Edinburgh, EH3 9BG
Collect immediately
Mon: 9.30am - 5.30pm
Tue: 9.30am - 5.30pm
Wed: 9.30am - 5.30pm
Thu: 9.30am - 5.30pm
Fri: 9.30am - 5.30pm
Sat: 9.30am - 5.30pm
Sun: 11am - 5pm
Exeter Shop
173 Fore Street, Exeter, EX4 3AX
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 10am - 4pm
Finchley Road Shop
147 Finchley Road, London, NW3 6JH
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Guildford Shop
71-73 Woodbridge Road, Guildford, GU1 4QH
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Kingston Shop
27 Fife Road, Kingston, KT1 1SB
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Leeds Shop
60-64 Vicar Lane, Leeds, LS1 7JH
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Manchester Shop
269-271 Deansgate, Manchester, M3 4EW
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Norwich Shop
23-23A St. Giles Street, Norwich, NR2 1JL
Collect on 23/12/2025
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Oxford Shop
Hythe Bridge Street, Oxford, OX1 2EW
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Plymouth Shop
80 Cornwall Street, Plymouth, PL1 1LR
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 10:30am - 4:30pm
Ringwood Shop
Unit 12C, The Furlong, Ringwood, BH24 1AT
Collect immediately
Mon: 9.00am - 5.30pm
Tue: 9.00am - 5.30pm
Wed: 9.00am - 5.30pm
Thu: 9.00am - 5.30pm
Fri: 9.00am - 5.30pm
Sat: 9.00am - 5.30pm
Sun: 10am - 4pm
Sheffield Shop
490 Ecclesall Road, Sheffield, S11 8PX
Collect on 23/12/2025
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Solihull Shop
Units 1 and 2, Saddlers Court, 650-654 Warwick Road, Solihull, B91 3DX
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Tunbridge Wells Shop
8-12 The Pantiles, Tunbridge Wells, TN2 5TN
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
York Shop
11-13 Clifford Street, York, YO1 9RG
Collect immediately
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Battersea Shop
100 Battersea Rise, London, SW11 1EJ
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Local Pay and Display Parking bays near the store.
Best pick up location: Loading bay in front of the store. Maximum loading time is 20 minutes 10am-4pm Monday to Saturday, 11am-5pm Sunday.
Brighton Shop
51 - 52 Preston Street, Brighton, BN1 2HP
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Regency Square car park. Just a few minutes away.
Best pick up location: Please contact the store in advance for arrangements.
Bristol Shop
41 Park Street, Bristol, BS1 5NL
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Metered parking on Park Street or Great George Street.
Best pick up location: 9 Hill Street, Bristol, BS1 5PU.
Cambridge Shop
18 Regent Street, Cambridge, CB2 1DB
Mon: 9am - 5pm
Tue: 9am - 5pm
Wed: 9am - 5pm
Thu: 9am - 5pm
Fri: 9am - 5pm
Sat: 9am - 6pm
Sun: 10am - 5pm
Directions: Google Maps
Best place to park: Queen Anne and Grand Arcade Car Parks.
Best pick up location: Loading bay just outside Farrow & Ball.
Chester Shop
Unit 1A Sumner House, Delemere Street, Chester, CH1 4DS
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Free 30 min parking at the bottom of Delamere Street or new Delamere Street car park.
Best pick up location: Loading bays outside Tesco Express on Delemere Street on either side of the road. Maximum 10 minutes loading time.
Chiswick Shop
102 Chiswick High Road, Greater London, W4 1SH
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best pick up and parking location: Metered parking on Upham Park Road next to the shop.
East Sheen Shop
487-493 Upper Richmond Road, London, SW14 7PU
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Local parking bays and street parking near the store.
Best pick up location: Loading only bay in front of the store. Maximum loading time 20 minutes.
Edinburgh Shop
140 Lothian Road, Edinburgh, EH3 9BG
Mon: 9.30am - 5.30pm
Tue: 9.30am - 5.30pm
Wed: 9.30am - 5.30pm
Thu: 9.30am - 5.30pm
Fri: 9.30am - 5.30pm
Sat: 9.30am - 5.30pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Metered parking near the store.
Best pick up location: Front of the store. For larger items please arrange the collection time with the store
Exeter Shop
173 Fore Street, Exeter, EX4 3AX
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 10am - 4pm
Directions: Google Maps
Best place to park: Mary Arches car park.
Best pick up location: Loading bay behind the store. Turn right behind the store just before the church on Mary Arches Street (one way).
Finchley Road Shop
147 Finchley Road, London, NW3 6JH
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Waitrose John Barnes, Finchley Road. 5 minute walk. Please note: parking area in front of the store is currently restricted to Sundays only.
Best pick up location: Monday to Saturday - behind the store, drive in from Belsize Road. Please note: pick up is strictly limited to 10 minutes and is covered by enforcement cameras. Please call the store as you pull into the area.
Sunday - In front of the store
Sunday - In front of the store
Guildford Shop
71-73 Woodbridge Road, Guildford, GU1 4QH
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Customer parking at the back of the shop.
Best pick up location: Two parking spaces at the back of the store, on Artillery Road.
Kingston Shop
27 Fife Road, Kingston, KT1 1SB
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: On street Pay and Display parking for a limited time (max 2 hours).
Best pick up location: Pay and display parking outside the shop.
Leeds Shop
60-64 Vicar Lane, Leeds, LS1 7JH
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: The Markets NCP, or Victoria Leeds Multi Storey car park.
Best pick up location: 20 min loading bay in front of the store.
Manchester Shop
269-271 Deansgate, Manchester, M3 4EW
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Great Northern NCP, Tonman Street pay and display.
Best pick up location: Great Northern NCP, Tonman Street pay and display.
Norwich Shop
23-23A St. Giles Street, Norwich, NR2 1JL
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: St Giles Multi Storey Car Park next to the store.
Best pick up location: Loading bay at the front of the store.
Oxford Shop
Hythe Bridge Street, Oxford, OX1 2EW
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 7pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Worcester Street car park, Railway Station car park.
Best pick up location: Please contact the store in advance for arrangements.
Additional information: Please note that our store lies within Oxford’s Temporary Congestion Charge Zone from 29 October 2025. For more information, please check the Oxfordshire County Council website.
Plymouth Shop
80 Cornwall Street, Plymouth, PL1 1LR
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 10:30am - 4:30pm
Directions: Google Maps
Best place to park: Metered parking outside the store, plus Mayflower East, Mayflower Street West and Armada Centre car parks close by.
Best pick up location: Loading bay behind the store.
Ringwood Shop
Unit 12C, The Furlong, Ringwood, BH24 1AT
Mon: 9.00am - 5.30pm
Tue: 9.00am - 5.30pm
Wed: 9.00am - 5.30pm
Thu: 9.00am - 5.30pm
Fri: 9.00am - 5.30pm
Sat: 9.00am - 5.30pm
Sun: 10am - 4pm
Directions: Google Maps
Best place to park: Free parking for 2 hours in The Furlong centre car park next to Waitrose.
Best pick up location: Waitrose carpark loading bay.
Sheffield Shop
490 Ecclesall Road, Sheffield, S11 8PX
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Parking in front of the store and metered parking on Wadbrough Road and Ecclesall Road and other side streets nearby.
Best pick up location: Car park at the front and behind the store.
Solihull Shop
Units 1 and 2, Saddlers Court, 650-654 Warwick Road, Solihull, B91 3DX
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Marks & Spencer, John Lewis or Mell Square car park.
Best pick up location: Back of the store. Please call store to arrange collection.
Tunbridge Wells Shop
8-12 The Pantiles, Tunbridge Wells, TN2 5TN
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Pantiles, Union House or Torrington car park. All less than a 5 minute walk.
Best pick up location: Behind the store on the A26 (London Road), opposite The Forum. There are double yellow lines, but you are allowed to stop for loading. Please contact the store 30 minutes in advance of collection.
York Shop
11-13 Clifford Street, York, YO1 9RG
Mon: 10am - 6pm
Tue: 10am - 6pm
Wed: 10am - 6pm
Thu: 10am - 6pm
Fri: 10am - 6pm
Sat: 9am - 6pm
Sun: 11am - 5pm
Directions: Google Maps
Best place to park: Clifford's Tower Car Park.
Best pick up location: The front of the store. Maximum 10 minutes. 10am - 4pm.
Returning customer
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Specifications
| Product code: | BSK ARETTE MED NTWT |
| Dimensions: | W28 x D20 x H13cm |
| Material: | Thatch Grass |
