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Futon Company
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
Fantastic experience. Staff really friendly and professional. Ordered bookshelves over the phone. Very easy and collected from Manchester.
Great service. Thank you Futon ????
30 April 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
Very helpful person in the Edinburgh arranged our order and the complicated delivery and the futon when it arrived was very good quality and looks great. Nobody has slept on it yet!
19 April 2026
Long wait between order and collection but on collection I have found the products to be well but simply packaged, easy to assemble and sturdy pieces of furniture. Simple and practical
14 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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