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Futon Company
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Staff at point of sale are extremely knowledgeable and helpful.
The quality of the futon is superb.
I love that it is all cotton, a natural fibre.
Very comfortable to sit on.
Delivery was excellent. Was delivered when I wanted it, which was amazing as the futon was ready the week I was away on holiday...
6 October 2025
Good on line buying site. Products ordered exactly as described. Instruction sheets not complicated. Put together the three items ordered easily. Delighted.
5 October 2025
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
Very pleased with the two sets of white drawers we ordered for our bathrooms and the kitchen pine table and stools Pleasant staff in the Solihull branch and kept up to date with delivery times Great quality and good price
19 September 2025
Came into the store for the third time as I noticed The Manager in the window. Found myself buying more lovely bits and there’s an incredible day bed I’ve got my on. Lovely store & lovely staff
13 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
Ordered a bedside table from the Cambridge branch of the Futon Company. Excellent service, from the store and the courier service. Most importantly very pleased with quality of the product.
28 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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