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Futon Company
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Excellent
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What our customers are saying
Ordered online. Prompt responses.
Updated delivery information. Kept in the picture. Polite driver.
Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
From the shop experience to the delivery of my bed settee, the process has been first class
I absolutely love the new addition to our home, the sofa is really well made and comfortable to sit (lounge) on and although I haven’t used it yet as a bed , when laid out it seems really sturdy and very comfortable...
25 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Buying and collection worked well. The three leg side table was value at £25 but needed the legs to be rubbed down and revarnished. At full price the side table would have been returned.
13 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled.
The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
A clear website with full product details, easy to order and quick delivery. The product( narrow bedside table) is fine, easy to put together and looks good. Perfect for a small space. Good value .
8 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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