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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Helpful and polite staff members, especially Adam. High quality, innovative, unique and stylish products.
Easy to put together with clear instructions.
Thank you Team Futon Company x
1 December 2025
I can finaly have a deep sleep, nice even and hard enough surface.
Before it was a fight to hew few hours per night, now i need to turn off the alarm. No back or neck pains.
Great product for fair price.
28 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
We love our futon bed which is sturdy and strong. The elm finish looks beautiful.
The customer service we received from Ian was outstanding and he made sure we were happy with every part of the product & delivery.
We love the Futon Company’s quality products & will shop with them again. 5 STARS ⭐️...
7 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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