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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
The staff at the Guildford shop went above and beyond to find me what I needed. Much better than an online experience.
I really like the range of products they have and could have dropped a bomb in there, but just kept o my needs. Good quality products, Great designs, a bit different than the big flat...
29 November 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Futon fully zipped cover block weave
Good quality item
fairly priced
PoliteStaff
Helpful over the phone
Informative
Will use again
Thanks again ????
27 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
Very happy with our futon from this company. It is excellent quality and at a very good price - especially as we got it during a sale. The delivery charge for two men in a van was reasonable too, as we live out in the wilds of west Wales.
7 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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