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Futon Company
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Excellent
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What our customers are saying
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Buying and collection worked well. The three leg side table was value at £25 but needed the legs to be rubbed down and revarnished. At full price the side table would have been returned.
13 April 2026
The website is easy to use . More importantly the quality of the product is excellent. The packaging is very good with no damage to the sofa bed at all . The only downside, was the delivery company used , who delivered the sofa bed at 6.15 am on Easter Sunday ! The men were helpful and pleasant, but...
12 April 2026
We recently purchased a side table with mirror. The product is very good as with all the products in the shop . Nicola in the shop was very helpful and pleasant to deal with.
9 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Absolutely chuffed with this purchase from Futon Company. The build was refreshingly straightforward, no nonsense instructions, everything lined up properly, and it came together without any swearing (which is rare for flat-pack anything).
The quality is genuinely top tier. Solid, well-finished, and...
20 March 2026
Highly recommend Sheffield branch of Futon Company. They kept my lamp safely until I was able to collect it and now I have a stylish new addition to my home!
19 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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